Vacant Premise

HADLEY COUNTY PUBLIC UTILITY DISTRICT NO. 1

AMI Exception Report: Consumption on Vacant Premise

Run date: 10/03, 06:00
Reviewed by: L. Vance, Metering Analyst
Premise: 1188 Larkin Rd (rural, single-family)
Account: 40-11872, IMRIE, WALTER. Status: Final-billed 08/09 (customer deceased 08/02). Premise flagged VACANT.
Expected load: under 0.5 kWh/day
Observed load (30-day avg): 11.6 kWh/day

Analyst note: This is not a stuck read or a drifting register. The profile is an occupied household’s, and it repeats almost exactly every day. Typical day, 15-minute intervals (kWh):

Interval	kWh	Probable load
04:45	0.04	baseline
04:50–05:05	0.41	kettle or coffee maker
05:05–05:35	0.12	small appliance (radio?)
05:35–05:50	0.88	water heater recovery (shower)
12:30–14:00	0.03	baseline (nobody up)
17:30–21:45	0.22/int.	lighting, TV
21:45	0.04	baseline

Same shape every day since 08/03, the day after the customer’s date of death. Referred to Field Services to verify the meter and check for unauthorized occupancy.

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CUSTOMER CORRESPONDENCE

From: Carol Imrie
To: billing@hadleypud.example
Date: 10/06, 19:12
Subject: Bill for my father’s house (acct 40-11872)

Hello,

I’m the executor for my father, Walter Imrie. I got a bill for $61.40 for 1188 Larkin Rd. Nobody lives there. I live in Spokane and drive over every few weeks. The house is locked and I have the only key.

In August I switched off every breaker in the panel except the one marked SUMP. The fridge is unplugged and propped open.

Could someone look into it? I’d rather not pay for electricity nobody is using.

Carol

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FIELD SERVICE ORDER FSO-10-2291

Type: Meter verification / possible unauthorized use
Premise: 1188 Larkin Rd
Assigned: R. Tomczak, Field Service Rep, Unit 14
On site: 10/08, 10:05–11:20

Notes (R. Tomczak): Executor met me on site and let me in. No sign of entry. Dust on counters and on floors. Panel: main ON, all branch breakers OFF except #14 SUMP. Clamp meter on service conductors: 0.0 A. Visual register matches AMI.

Kitchen: kettle on the stove has water in it. Executor says she emptied it in August. Radio on the windowsill is unplugged.

Per Metering, pulled meter (S/N 22-047781) for bench test. Installed locked blank cover. Service is now physically disconnected at the meter base. Nothing on this premise can draw power.

Status: Closed. Meter to shop.

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METER SHOP BENCH TEST LOG

Date: 10/09, 08:40
Meter: S/N 22-047781 (from 1188 Larkin Rd)
Tech: H. Brandvold

• Accuracy, full load: 99.97%. Light load: 100.02%. PASS
• Register and AMI module: no faults.
• Stored de-energized, cage B, shelf 3, tagged HOLD.

Note: Meter is unpowered. No reads expected.

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AMI Exception Report: Consumption on Vacant Premise

Run date: 10/10, 06:00
Reviewed by: L. Vance
Premise: 1188 Larkin Rd
Meter reporting: S/N 22-047781, via collector LR-07 (Larkin Rd pole 3)

Intervals received for 10/09 and 10/10 from a meter that was sitting unpowered on a shelf in the meter shop, eleven miles from collector LR-07. Profile unchanged. 04:50–05:05: 0.41 kWh.

Opened IT ticket.

IT-77310 · Head-end posting reads for de-energized meter.
Checked for duplicate IDs, cached packets, replay from the collector buffer. None found. Packets carry a valid signature from S/N 22-047781 and a fresh timestamp.
Resolution: Cannot reproduce. Closed 10/12.

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CUSTOMER CORRESPONDENCE

From: Carol Imrie
To: L. Vance
Date: 10/13, 21:47
Subject: RE: Your questions about 1188 Larkin

Ms. Vance,

You asked whether the times on your chart meant anything to the family. I’m sorry it took me a few days to answer.

Dad worked the green chain at the mill for thirty-one years and got up at ten to five every day of his life, retired or not. Kettle first. Then the radio, the farm report out of Yakima, while he drank his tea at the window. Then a shower so hot it fogged the hallway. A nap after lunch. TV until quarter to ten, then bed. You could set a clock by him. Mom did.

Your chart is his day. I don’t know what else to tell you.

I’d ask one thing. Please don’t send anyone out there in the early morning. I know how that sounds. He never liked anyone in the house before he’d had his tea, and I’m not sure that has changed.

Carol

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TEAMS CHAT · #metering-field

10/20, 15:02 · R. Tomczak: still getting reads off Larkin?
10/20, 15:02 · L. Vance: every 15 min. kettle at 4:50 like always
10/20, 15:03 · R. Tomczak: i’ll go stand in that kitchen at 4:45 and watch the kettle that isn’t plugged into anything
10/20, 15:03 · L. Vance: daughter asked us not to
10/20, 15:04 · R. Tomczak: daughter also has a $61 bill. you watch the head-end, i’ll radio in
10/20, 15:04 · L. Vance: ok. wed 10/22. call me on the radio the second anything moves
10/20, 15:05 · R. Tomczak: 👍

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DISPATCH RADIO LOG, with head-end intervals added by L. Vance

Date: 10/22

Time	Radio	1188 Larkin interval
04:31	Unit 14 en route Larkin Rd.
04:43	Unit 14 on site. “House dark. Blank cover still locked.”	04:30–04:45: 0.04
04:47	Unit 14: “Going in. Kitchen’s cold.”
04:49	Dispatch to Unit 14, radio check. Unit 14 acknowledges.
04:50		04:50–05:05: 0.82
04:58	Dispatch to Unit 14. No response.
05:06	Dispatch to Unit 14. No response.	05:05–05:35: 0.12
05:20	Dispatch to Unit 14. No response.
05:35		05:35–05:50: 1.76
05:52	Unit 14: “All good. Nothing here. Heading back.”	05:50–06:05: 0.04

Note (L. Vance): The 04:50 and 05:35 intervals are exactly double the usual. No contact with Unit 14 for 54 minutes. Unit 14’s voice on the 05:52 call was low and slow, and he didn’t answer when I keyed in after him.

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FIELD SERVICE ORDER FSO-10-2291 (reopened)

Closed by: R. Tomczak, from the Unit 14 terminal
Date: 10/22, 06:10

Premise vacant. No load found. Recommend no further visits before he’s had his tea.

Status: Closed.

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SUPERVISOR NOTE · Field Services

Date: 10/27, 09:15
Re: R. Tomczak, Field Service Rep

Unit 14 found at the yard 10/22 at 06:40, engine running, driver door open, nobody in the truck. R. Tomczak has not reported for work since and does not answer his phone. His wife reports he has not been home. She says his alarm went off at 4:50 on the morning of 10/23. He has always set it for 6:15.

Sheriff’s office notified 10/23 (case S-26-4410). Deputies checked 1188 Larkin Rd on 10/24 at 14:00 with the executor’s key. Report says premise vacant, undisturbed, dust on floors. They noted two mugs drying in the dish rack.

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AMI Exception Report: Consumption on Vacant Premise

Run date: 10/29, 06:00
Reviewed by: L. Vance
Premise: 1188 Larkin Rd
Meter: S/N 22-047781 (cage B, shelf 3, unpowered, tagged HOLD)

Seven days of intervals since 10/22. Every morning load is now exactly double: kettle 0.82, shower 1.76. The 12:30–14:00 nap is unchanged. Evening lighting is unchanged.

The 21:45 drop to baseline now happens at 23:30. Somebody new is staying up later.

Recommendation: Close the exception and stop billing the estate. Schedule no field visits to this premise. I have taken the meter out of the cage and put it in my desk drawer, because the cage is closer to the loading door than I’d like.

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CUSTOMER SERVICE CALL LOG (extract)

10/31, 19:52. Caller at 1170 Larkin Rd asks whether the family is back at 1188. Caller states the porch light is on and two men are sitting on the front step with a bowl of candy. Caller states the younger one is wearing a PUD jacket and waved to her children. Caller asked whether it was all right to send the kids up the drive. Advised caller premise is vacant and has no electric service.